Privacy Policy
This policy explains what information Precision Stone USA collects, why we collect it, how we use it, and the choices you have. We keep it plain and short on purpose.
1. Information we collect
We only collect what we need to give you an accurate quote and follow up about your project.
Information you give us
When you submit our quote form or contact us, we may collect your name, phone number, email address, ZIP code, and details about your project (such as scope, materials, and timeline). If you message us through WhatsApp, email, or phone, we receive whatever information you choose to share.
Information collected automatically
Like most websites, our site may automatically record limited technical data such as your approximate location (from your IP address), browser type, device type, the pages you visit, and the date and time of your visit. This is used to keep the site working and to understand general traffic patterns.
2. How we use your information
- To prepare and send you a quote, and to schedule your free in-home measurement.
- To contact you about your project and answer your questions.
- To provide our products and services and coordinate your installation.
- To improve our website, our quotes, and our customer service.
- To comply with our legal and tax obligations.
We do not sell your personal information.
3. Calls, texts & consent
When you submit our form and check the consent box, you agree that Precision Stone USA may contact you by phone call, text message (SMS), or email about your project. Message and data rates may apply. Message frequency varies.
You can opt out of text messages at any time by replying STOP, and you can ask to stop calls or emails by telling us directly at (517) 633-0370 or [email protected]. Opting out of marketing messages will not affect messages we need to send about a project you've already booked.
Your consent to be contacted is not a condition of purchasing any product or service.
4. When we share information
We share your information only in limited situations:
- Service providers who help us operate — for example, our form provider, email, and scheduling tools — and who are only permitted to use the information to perform services for us.
- Legal requirements — if required by law, subpoena, or to protect our rights, property, or safety, or that of others.
- Business transfers — if our business is sold or merged, information may be transferred as part of that transaction.
We never sell or rent your personal information to third parties for their own marketing.
5. Cookies & analytics
Our site may use cookies or similar technologies to remember your preferences and to measure how the site is used. You can control or disable cookies in your browser settings; some features may not work as well if you do. If we use an analytics service, it helps us understand aggregate, non-identifying traffic patterns.
6. How long we keep your information
We keep your information for as long as needed to respond to your request, complete your project, and meet our legal, accounting, and warranty obligations. When it's no longer needed, we delete or de-identify it.
7. How we protect your information
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is 100% secure, so we can't guarantee absolute security — but we take protecting your information seriously.
8. Your choices & rights
You may:
- Ask us what personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it, where we're not required to keep it.
- Opt out of marketing calls, texts, or emails at any time.
To make any of these requests, contact us using the details below. We'll respond as required by applicable law.
9. Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Effective" date at the top of this page. Significant changes will be reflected here, so please check back occasionally.
11. Contact us
Questions about this policy or your information? Reach us at:
Precision Stone USA
Pontiac, MI · Serving all of Metro Detroit
Phone: (517) 633-0370
Email: [email protected]